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STUDIO OPERATIONS

The ins-and-outs of how the studio functions.

What are your hours?

We are open to schedule photo sessions on Friday, and Saturday between 10am and 5pm. Our front office is open by appointments between 10am and 5pm Tuesday through Saturday.

Do you accept walk-ins?

We have created an environment that allows us to give each client our full attention. If you wish to speak with us about our products and services, please contact us to make an appointment. We are not set up to do walk-in photo sessions unfortunately.

Do you do weddings?

We don’t photograph on location for weddings, but occasionally clients wish to be photographed at our studio in full wedding attire. We are happy to recommend talented wedding photographers in the Portland area. If you are looking just contact us to find out whose wedding photography we are in love with.

Can we bring our pet to our photo session?

You bet. We just appreciate knowing ahead of time so we can fill the water bowl and dig out our lint rollers. Kindly consult your photographer about the timing of introducing your furry friend into the family photography.

Studio Operations

The ins-and-outs of how the studio functions.

What are your hours?

We are open to schedule photo sessions on Friday, and Saturday between 10am and 5pm. Our front office is open by appointments between 10am and 5pm Tuesday through Saturday.

Do you accept walk-ins?

We have created an environment that allows us to give each client our full attention. If you wish to speak with us about our products and services, please contact us to make an appointment. We are not set up to do walk-in photo sessions unfortunately.

Do you do weddings?

We don’t photograph on location for weddings, but occasionally clients wish to be photographed at our studio in full wedding attire. We are happy to recommend talented wedding photographers in the Portland area. If you are looking just contact us to find out whose wedding photography we are in love with.

Can we bring our pet to our photo session?

You bet. We just appreciate knowing ahead of time so we can fill the water bowl and dig out our lint rollers. Kindly consult your photographer about the timing of introducing your furry friend into the family photography.


Planning for Your Photography Session

What’s the first step? 

Well, if you’ve already seen our portfolio, the only thing left to do is contact us and set up a complimentary Portrait Planning Session.

What is a Portrait Planning Session?

With each new client, we are building a relationship. It is important to us that our photography studio is a perfect match for your aesthetic style and personality. By meeting, we are better able to tailor your session to your wishes, and exceed your expectations. At this appointment, you’ll learn about all the unique services we offer and see a slide presentation geared towards photography that interests you. Portrait planning appointments are complimentary. 

How do I schedule a session?

Sessions are scheduled during or after your portrait planning appointment. We offer a limited number of photo sessions each week; your sitting fee reserves your session. This sitting fee is non-refundable, but should you be unable to attend your session and provide 72 hours notice, we will issue a transferable gift certificate for you or a friend.


Scheduling and Miscellaneous

How long does the photo session last?

Original Portraits™ sessions typically last between an hour to 90 minutes. If you are late, please know that it will shorten your session time accordingly. 

How do I prepare my child for the session?

Make sure your child is fed, well rested and ready to have a good time. It’s a good idea to tell small children they are going to “play” at the studio. We want them to feel comfortable and at ease in the space and with the folks behind the camera.

How will the photographers get a natural smile from my child?

We are looking to capture a range of your child’s expressions, from natural smiles to serious looks. Please refrain from telling your child to “say cheese,” and avoid punishment for misbehavior. We can manage all kinds of spunky behavior. Since we have such a short time with your child sometimes rewards for following directions and good listening keeps the mood light and playful.

What do our photographers expect from the parents during the session?

We prefer to work as a team. You know your child better than we do. As you prepare for your portrait photography session, notice what you do or say that garners great reactions. Hug and kiss your kids, laugh out loud, and strike a festive mood. We’ll ask you to look at the camera when the timing is right, but for the most part ignore the camera. 

We have some ideas of our own. Can we try them?

You bet! Come prepared with any props your idea may require, and let us know what you’re thinking. We are always up for trying new things. Think of your kids favorite toys, special books, or bring fresh flowers for your photo studio session. These could be valuable in making children feel comfortable, and the photography experience personal.

Who is welcome at the sessions?

Many families prefer the sessions to focus on immediate family. But aunts, uncles, and grandparents can be a wonderful addition to your family’s photography appointment, and make great helpers for small children during the session. If there will be six or more in attendance, please let us know beforehand so that we can accommodate everyone.

Do you ever schedule evening order appointments?

Yes we do! On Wednesdays and Fridays or by appointment. However, we do encourage you to please factor in traffic and travel time. If you are running 10-15 minutes late, please call to let us know. If you will be later than that we may need to reschedule.

We need to reschedule, what’s your policy?

If for any reason you are unable to make your scheduled appointments please call us at 503.736.3040 to reschedule with 72 hours advance notice to avoid a $50 rescheduling fee.


Clothing Recommendations

How to search your wardrobe and find great photography outfits.

How should we dress for our family portrait?

Visit our gallery of great clothing tips for photography here. With family photography we recommend that you choose simple, textured apparel that reflect your personality. For example: jeans, layered hand knits, corduroy, and wraps with a loose weave. Choose clothes that are flattering to your figure. Avoid clothes with strong patterns, logos or high-contrast stripes.

Most importantly make sure you choose three to four colors and have everyone stick to those shades so that the family's clothes coordinate together. 

Can we change clothes during the photo session?

Original Portraits™ sessions include the option of several clothing changes. 

Some color combinations that work well include:

  • white, taupe, pink or blue
  • denim, gray, orange and white
  • navy blue, white and gray
  • red, gray, black and white
  • denim, plum, gray and chartreuse green
  • black, denim and gray

Hair, Makeup, Glasses

Do you have hair suggestions?

Schedule haircuts and salon visits up to three weeks before your photo session. You want to be comfortable with your style. We’ve found hair worn down will be more flattering than hair worn up. But if you love your hair up, bring what you need to style it at your session and inform your photographer.

I wear glasses, do I need to remove them for photos?

We are most successful minimizing eye glass glare for sessions that take place inside our photo studio. Don't wear TRANSITION lenses to your photo shoot. The lighting will turn them into sunglasses. If you wear glasses outdoors, there is often reflections which require complex retouch charges to fix. If you are very partial to your glasses, you may want to consider having your optician remove the lenses before your session or lend you a pair of frames without lenses in them.

How should I do my make-up?

As a general rule, monochromatic (sepia-tone, black and white) photography is different than color. With color photography, wear natural day makeup. For black and white or brown tone/sepia photography, everything will be in shades of gray or brown, so plan as if you were going out for the evening: a little heavier than your normal day makeup. Even for those who don’t wear makeup, we recommend lipstick or mascara for definition. Wear bare or light colored nail polish; in black & white photography red nails will look black.

Should I go to a stylist?

You are welcome to see a professional stylist before the session, but please be assured you are comfortable with the results. We will not do retakes for bad hair days.

Philanthropy

Our community giving philosophy.

How can we benefit from photography for our non-profit organization?

We support a number of worthy causes in our community. If you visit our 'Community Giving' page you'll find out more about our efforts. Generous gift certificates are one way we can help. Framed gallery portraits must be put on display next to the item and they are available to pick up with the gift certificate. Our preference is to be in Live Auctions although we do participate in Silent auctions and raffles as well.

To request a donation item please send us your ‘donor form’ with a cover letter to:

Auction Requests

c/o Campbell Salgado Studio

8107 SE 16th Avenue

Portland, OR 97202

Each year Kim and Francisco select a couple worthy projects for which they donate time and professional photography. Examples include the Children’s Heart Foundation and Street Yoga. To discuss your idea with our principal photographers, send your request through our contact us form.

The Investment

How much does it cost?

From the calls we receive at the studio we know that price is one of the top questions people ask us about. We believe that choosing a portrait photographer based on the price of an 8 x 10 can lead to disappointment.

Our prices are based on a number of factors like providing a gorgeous brick and mortar location that people can feel great walking into, highly qualified & friendly staff and a one-of-a-kind experience. Campbell Salgado photographers have over 20 years of photography under the belts, over 5000 photo sessions, 1,000,000+ frames taken and over 3,500 happy clients.

Sitting fees range from $150 to $500 in studio (with an up charge if we go on location) and do not include any prints or digital files. Our 8 x 10s photographs range from $99 - $109, depending on the line of photography: Original Portraits™, Vignettes™ or El Corazón™.

Come in for a complimentary planning session and we'll take that opportunity to show you how a boutique photography studio can knock it out of the park. 

Is your pricing online?

To give you the most accurate pricing we need to find out what you are looking for first.—whether it's wall portraits, books or digital files—so we can estimate what you may want to budget for.

Contact us and we’ll happily share a price estimate based on your needs, and more details about our session choices. Schedule a complimentary portrait planning session and you'll receive a folder with a complete price and product list. 

How are the session styles different?

The Original Portraits™ Signature Sessions where the sitting fee is $200 for up to 6 people and$300 for 7 or more folks (up to 16). Packages start at $500 with our starting package including six retouched portraits and a digital image. Retouched 8x10 and smaller portraits are $100 each. Multiple backgrounds and outfit changes make this our deluxe session option—60-90 luxurious minutes of Kim's photographic attention.

The Vignettes™ on location photographers fee within the greater Portland metro area is $400 for up to 6 people and $500 for 7 or more. Your favorite activities with your family will be documented to savor forever. Packages start at $585.

The niche line of artistic children's portraits - El Corazón™ bundles a consultation and a two hour photography session with Kim Campbell and a custom sitting fee of $500. Exhibition fiber prints and books are purchased separately.

Our latest line Foto Playground™ turns our studio into a huge photo booth for small parties, date nights and family fun. Rental prices start at $400 for 30 minutes and include a set of web-size, watermarked files of all the photos you take.

Why is professional portrait photography 'expensive'? 

We think it's such a great question that it's deserving of an answer. From the first call you place to our photo studio we are committed to giving you an unparalleled chunk of our time. Planning for the session, preparing, photographing, editing, posting, reviewing, showing, ordering and framing add up to a significant amount of people hours. Having great folks by our side and a beautiful location in an urban setting are our two largest expenses. Our satisfied clientele know how much of a difference it makes having good people show you a good time.

What sorts of discounts and specials do you offer?

Each month we offer a special Session of the Month which you can see in our announcement bar at the top of this site. Additionally, we recommend following us on twitter  and liking us on Facebook, where you just might discover special offers and happenings around the studio. Or sign up for our newsletter to stay tuned to Campbell Salgado happenings.

Do you have payment plans?

We do! When you place your order, you have the option to set up payment terms, in up to three installments. We will secure your order by credit card, and you may pick up your order after the final payment has been received. 

Do you offer photography gift certificates?

We certainly do. They make exceptional gifts for new parents, house closings, birthday gifts and more. You can choose between purchasing a session with a certain number of photographs or for a written dollar amount.


Ordering

How you select and order your perfect portrait order.

What is the order process like?

At this appointment, you will get to settle in and watch a professionally designed slide show created by your photographer. This presentation will be an emotional experience, after which you will be able to select the images you would like to order for your home, office, friends and family. Before this review, it’s strongly recommended that you consider two to three spaces at home that would be ideal for photographs. This will make your ordering experience so much easier.

Will we get online ordering?

No, instead you’ll participate in an exciting and fun process by viewing and selecting portraits during a multi-media presentation. We do not offer online ordering or proofs for ordering in our photography studio but do include a contact sheet of your favorites along with your finished order for reference.

How long should we schedule for the ordering process?

Folks viewing Original Portraits™ Signature Series sessions generally can come in one or two appointments. Narrowing down favorites and placing an order can take about 90 minutes. Original Portraits™ Light order appointments usually take around 60-75 minutes in length to complete.

Who should attend the order appointment?

All decision-makers should be at this appointment. We can tell you it’s much easier to make it a date. In this way, you’ll avoid the cost of additional appointments for the sake of getting a second opinion.

Should we bring the kids?

Babes in arms are always welcome. When your baby starts crawling and exploring, it becomes a much more challenging experience to focus and make decisions. Keep in mind that you will be in a darkened room for up to two hours, which is not always a lot of fun for kids.

What if we can’t finalize our decision?

This is a common fear, but we feel you’ll be surprised. Our friendly sales person will use your responses, opinions, information about your decorating style to narrow down your favorite images quickly. Sample arrangements and sizes help you make conclusions. And if absolutely necessary, we will be happy to schedule a second appointment for you, there is a charge for your service ranging from $30 - $75 depending on how quickly you return to place your order.

What is in-home design consultation?

In-home design is useful in determining suitable areas in your home to create wall layouts, or to get another perspective on how to decorate your home with our fine art portraits. There is a $100 charge for this service, which will be waived on orders over $2,000. This may be done prior to or after your review appointment based on your photo coordinator’s availability

What if I need to make a change to my order?

We’ll accept changes to your custom order within twenty-four hours of placing it. After that, your order will be in process and we will be unable to make changes.

What is a complimentary framing consultation?

If you haven’t already selected our gallery-style black wood frames for your professional photography portraits consider coming when your order is ready for pick up to view them with our beautiful custom frame selections. This appointment typically lasts about thirty minutes. Artistic style, convenience and a wide selection of photographic framing choices are a few of the reasons our clients choose to frame with us. We hope you will too!

What about this risk-free 100% satisfaction guarantee?

Our entire team wants you to be super-pleased – in fact, absolutely delighted – with every photograph we do. So every portrait comes with our risk-free guarantee. What does that mean? Simply this: If you aren’t happy with the quality of your portrait when you receive it, we’ll redo it for free. We guarantee our work because nothing is more important than your complete and total satisfaction.